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Shipping Questions

Frequently asked questions for shipping at Angelus Direct.

How long does shipping take?

Shipping times vary depending on your location, shipping method chosen, & whether or not Rush Processing was chosen. The Shipping Method chosen will directly effect your orders transit time. Listed below you will find estimated Transit Times (Does no

What is Rush Processing?

Adding the Rush Processing option guarantees that your order will ship out that same day if placed before 10am PST. Orders placed after 10am PST or on Saturdays/Sundays/Holidays will process the following business day. Rush Processing will bypass our

Do you offer free shipping?

Yes, we do offer free shipping after a certain amount. Please check our banner or check out to see what the current free shipping amount is.

Will a signature be required?

A signature may be required to receive your package if your order is over $75 and you are located within the United States.

What are your shipping options?

We offer shipping methods through a few different carriers. For USPS, our shipping options are: USPS Ground Advantage or Priority Mail. Free Shipping orders may ship via USPS Ground Advantage, USPS Priority Mail, or FedEx Ground, whichever we deem mo

Do you ship internationally?

We ship worldwide for great prices but can not ship any aerosol, flammable liquids, or products larger than 8 oz. (e.g. Pints, Quarts, Gallons). For a full list, click here. Please note that the customer is responsible for additional taxes or Custom'

Where is my package?

Our system automatically sends you an e-mail containing the tracking information as soon as your order is being prepared for shipment. Check your tracking link often for updates on the location of your package as well as the estimated delivery date.

My package was supposed to arrive today, but it never did. What should I do?

Unfortunately, packages can get delayed due to unforeseen circumstances. Sometimes due to weather, and other times due to package volume at your local USPS hub. Please allow an additional 1-2 business days for your tracking info to update.

My tracking info says "Delivered" but I never got it. What should i do?

Unfortunately Angelus Direct cannot be held responsible for packages that go missing once the tracking info shows that it's been Delivered. We recommend visiting your local Post Office to see if they can locate your package. In our experience, it can

What does "Unfulfilled" mean?

Unfulfilled means that your order has not yet shipped.

What does "Fulfilled" mean?

Fulfilled means it has been packed and it is on its way out or is already out of our facility. It will have a tracking number associated with it that will update in a few hours after being fulfilled.

Which items have shipping restrictions and why?

Due to flammability and postal regulations, we are unable to ship certain items outside of the U.S. Lower 48 States. These items are listed below:. 802 Spot RemoverAll Purpose Foam Cleaner - 5.5oz AerosolAll Purpose Shoe CementShoe StretchAngelus x G