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Angelus FAQ

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Our business hours are Monday through Friday 7:00 AM to 4:30 PM PST.

What are your Business Hours?

About Us

How do I prepare leather?

How do I prepare Patent Leather?

How do I prepare Vinyl?

How do I prepare Nike Foamposites?

How do I prepare suede/nubuck?

What is Adhesion Promoter?

What's the difference between Leather Preparer and Acetone? Which should I use?

What is our Paintable Repair Filler and how do you use it?

Prep Questions

Quick Guide for using Angelus Paint

What can Angelus Paint be used on?

How does Angelus Paint differ from other paints?

What paint should I use for ___?

What kind of paint brush should I use?

Can Angelus Paint be mixed?

How do I prevent brush strokes?

Will this paint work with my airbrush?

Should I be using an airbrush or a paintbrush?

How do I thin the paint?

How do I prevent the paint from cracking?

How can I protect the paint from scuffs/scratches?

Why is my paint tacky/sticky?

How do I dull the paint?

How do I shine/gloss the paint?

How do I make glow in the dark paint?

Will this paint work on the soles of my shoes?

How do I paint the mesh such as sockliners, laces, or tongue?

How do I paint laces?

What is the difference between "Flat" paints and regular paints?

How long should I let the paint dry for?

How do I use Angelus Neon Paints?

What is the shelf life of the paint?

Do you have the paint matched to ____ shoes?

Will your "Walk On" paints work on the soles of my sneakers?

How much Angelus paint do I need?

Where can I find a color chart?

Paint Questions

When do I use Acrylic Finisher vs 4-Coat?

What is Angelus 4-Coat?

What is Acrylic Finisher?

When should I use an Acrylic Finisher?

Why is Matte not Matte enough?!

How do I dull/flatten the Finisher?

Will Acrylic Finisher prevent the paint from cracking?

Is Acrylic Finisher scuff protectant?

Does it dry clear?

Can 4-Coat be Airbrushed?

Why does it feel tacky when completely dry?

Finisher & 4-Coat Questions

Quick Guide for Paint Additives

What is Duller for?

What is 2-Thin?

What is 2-Hard Film Hardener?

What is 2-Soft Fabric Medium?

What is 2-Thick Paint Thickener?

Additive Questions

Quick Guide for using Angelus Dye

What is the difference between Leather & Suede Dyes?

What would happen if I used Leather Dye on Suede? Vice versa?

Black Suede Dye issues:

How do Angelus Dyes differ from Angelus Paints?

Can I mix the dyes to make new colors?

Do you have a white dye?

What is the best way to apply Dyes?

How can I prevent the dye from bleeding?

How do I seal the dye once done?

What is Neutral Dye?

Dye Questions

How do I clean suede?

How do I clean leather?

What is your strongest cleaner?

What is the best way to use the Easy Cleaner?

What is the best way to use the All Purpose Foam Cleaner?

Should I wipe off the cleaner?

Should I test the cleaner first?

My soles turned yellow, how can I bring them back to normal?

How do I use the Suede & Nubuck Kit?

How can I waterproof my shoes/clothing?

How long does your Water & Stain Repellent last?

Cleaner Questions

How do I use Angelus Glitterlites Paint?

Should I apply a Finisher after using Glitterlites?

Can I add 2-thin to the Glitterlites?

Can Glitterlites be mixed?

Can I mix paint with Glitterlites?

Can I paint Angelus Glitterlites on canvas shoes?

Angelus Glitterlites

How do I prepare canvas with Rit Dye?

How do I prepare leather with Rit Dye?

How do I dye synthetic or rubber shoes with Rit Dye?

How do I use Rit Dyemore for Fabric?

When to Angelus Leather or Suede Dye vs Rit Dye?

Rit DyeMore Dye

How to use Rit All-Purpose Dye

What items should I have to dye with Rit All-Purpose Dye?

Rit All-Purpose Dye

How do I know what size lace to purchase?

Lace Questions

Product Questions

How can I check on the status of my order?

Do you accept Pre-Paid Gift Cards?

What does "Processing" mean?

Can you ship to an address other than my Billing Address?

Why am I getting a "Fraud" error when placing my order?

Do you take phone orders?

How can I cancel my order?

Can I make changes to my order once it's been placed?

My order didn't go through but I got charged?

There was an error with my order, what should I do?

Avoiding Fraud for Customer Protection

Order Questions

How long does shipping take?

What is Rush Processing?

Do you offer free shipping?

Will a signature be required?

What are your shipping options?

Do you ship internationally?

Where is my package?

My package was supposed to arrive today, but it never did. What should I do?

My tracking info says "Delivered" but I never got it. What should i do?

What does "Unfulfilled" mean?

What does "Fulfilled" mean?

Which items have shipping restrictions and why?

Shipping Questions

What is your return policy?

Can I return used product?

Return Questions

Where are you located?

Are you the same people that run Angelus Brand?

How many employees do you have?

What is Angelus Direct Phone Support Number?

Employees Names and Roles

What are your Business Hours?Updated 4 months ago